Our designs you see online already have the fonts and styles set by our in house design team. For custom designs, we can produce almost any design you could possibly want - letters, words and logos. We can also amend one of our designs if you would like!
There are three styles of custom orders - 1) text based designs using one of the 28 fonts options, or a suitable monoline font of your liking, 2) your custom logo where you send us your logo and we can create a mockup for you, and 3) designs where you can choose unique options. Email us at firstname.lastname@example.org and we will send you a quote.
Here's our set range of font styles we can produce which you can choose on our custom order page or refer to if submitting a quote form -
Please note we can produce almost anything and if these fonts don't suit or meet your needs them please contact our team via email at email@example.com.
See below for standard information about our signs...
Please note - Each sign (custom or pre-set design) comes standard with a remote control which can be used to control the brightness of the light, switch it on and off from distance and program the light to flash or glow in multiple patterns in multiple speeds.
Take a look at the video below to see what our LED Neon lights look like when they are off, on in the day and on at night.
Each sign also has the option for backing to be trimmed in one of 2 ways - cut to shape or whole board:
The product comes pre drilled with specialist wall mounting screws, however you can purchase wall hanging strips that we also recommend here! You will need 4 pairs per sign so 2 packs per sign
Refer to the general size/style guide below to help with your order. Please note, this is only a rough guide. Please, if you need more help then contact our team at firstname.lastname@example.org who will be more than happy to assist you!
Q. Are LED Neon signs prone to breakages? What are they made of?
A. At Neon Nerd our LED Neon signs are made of exclusive PVC moulding technology, with high grade acrylic as backing.
Our signs produce little to no heat and are more durable, stronger, energy efficient and less expensive in comparison to the traditional glass tube neon lights.
Q. Can you use LED Neon signs outdoors?
A. Yes, we can produce waterproof versions for outdoor events and for permanent installation. Please specify your application when you submit your custom order or choose it directly on our product page.
Q. What is the typical lead time for custom orders?
A. All orders are first designed by our UK based design team. Each order is then sent to manufacture in one of our worldwide production facilities with inch-by-inch care and attention given to the details. The time varies per product depending on the complexity of the design, but on average our orders take between 2 to 4 weeks from initial contact to arrival.
Our policy treats the orders/customers on a first-come-first-serve basis. At our busiest periods our production time may fluctuate and can be around 5-6 weeks after the payment has been made. Neon Nerd never believes in 'rush production' as each piece is kept to its highest standard. You will be kept updated on your piece throughout the time frame.
As a result of the ongoing COVID-19 situation, shipping carriers are subject to delays. Regardless of the shipping services we use, there might be delays that are out of our hands. We will make every effort possible to ensure the fastest feasible production and delivery.
Shipping time refers to time in transit after the piece completes production and leaves our production house. Once your product ships you will receive a tracking number. Shipping on average takes 2-7 days depending on the country and on the product selected on your checkout.
Q. How are the LED Neon signs powered?
A. All of our signs connect directly into a standard power socket (with plug provided for each shipping country), including a 12V transformer.
Q. How long do the LED Neon signs last?
A. The lifetime of Neon Nerd lights lasts for minimum of 30,000 hours which is equivalent to 10 years if you light the signs for 9-10 hours per day (a great deal!). This is about 3 times longer than any traditional gas neon lights. Normally if there is an issue it's the transformer that fails, however these are replaceable items and we can supply replacements if required within the warranty period.
Q. Does it require any maintenance?
A. No, not one bit. It's user friendly, environmentally practical and maintenance free.
Q. What's the length of the power cord and wires?
A. The cord from the neon sign is 1.8 meters (6ft) long encased with a clear coating, with an additional 1.2 meters (4ft) of black cord from the power adaptor. There’s another 1 meter (3ft) of black cord from the adaptor to your plug. In total it's 13ft from the neon sign to your power plug.
Q. How safe are LED Neon signs?
A. We keep user safety in our minds and have made sure that our Neon lights function on a much safer voltage i.e, 12V. No heat will be generated from the light even after long hours of usage.
Q. Will my LED Neon sign require any specialist installation?
A. The majority of supplies are for internal use, and comes mounted on an acrylic panel making it easily movable (user friendly!) complete with a normal mains plug, which can be easily plugged in into an accessible plug socket. The sign can be used as per the user satisfaction; it can be simply fixed onto the wall .The sign comes pre drilled with wall mounting screws. The sign simply needs to be fixed onto the wall. Though there is an exception for the permanent external use of LED Neon signs and a few large internal LED Neon signs, these will require specialist installation. Another option for standard wall installation is using these strips:
Q. Do you offer a warranty?
A. We offer a 12 month guarantee on materials and workmanship on all of our products at Neon Nerd. However this does not extended to any damage that may occur as a result of incorrect installation or physical damage during usage.
Q. Do you ship only ship to the UK?
A. No! Our shipment span is all over the world and you'll see options at checkout. Please note that unlike other sellers, there are no import fees for UK customers!
Q. What colours are available?
A. We have total of 9 shades used on our site -
Light Blue, Pink, Green, Blue, Purple, Red, Yellow, Orange and White! Please note that we offer a larger range of colours which can be seen here.
Q. Can I use any font or design to create an LED Neon sign?
A. YES! However some fonts and designs work better than others like script and sans-serif fonts. We will recommend only monoline fonts i.e, a font with equal width due to the tube that we use. Calligraphy/brush styles can't be replicated precisely. We will be more than happy to advise and assist with your ideas. Please email any queries to email@example.com.
Q. How much does a custom sign cost?
A. Custom sign costs vary depending on the sign size and design complexity. Use the custom product page to get a price, or email our team at firstname.lastname@example.org
Q. What is the process for custom orders?
A. You can find information on our Custom Product page but please feel free to email our team at email@example.com.
Q. Is there a minimum size that you would recommend?
A. Yes, there is. Since with past experiences we have found that letters of about 10cm (4") of height have more definition in them. Though, it is possible to make smaller sizes - but larger sizes tend to look neater and prettier. Generally, this also somewhat clarifies that we offer a minimum sign size of 50cm in width, and usually work up to 300cm wide.
For any further queries, you can email our team at firstname.lastname@example.org :)
All orders are made by hand in our production facility with the upmost of care and attention to detail.
We treat all orders as first come first served, so right now hand made custom production time averages 2-3 weeks after payment. We never rush production as each piece is kept to the highest standard. You will always be kept updated on your piece throughout this time frame.
Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible production and delivery.
Shipping times refer to time in transit after the LED Neon light completes production and leaves our factory - Once your item ships, you will receive a tracking number.
We offer a range of shipping options to all countries globally, with different prices to reflect different shipping speeds...
Shipping time guidelines are as follow:
UK Shipping -
Standard Shipping (Fully Tracked, 3-5 days) - 3-5 days delivery after production of 2-3 weeks, fully tracked service - £19.99 or FREE on orders over £300
Express Shipping (Fully Tracked, next working day) - next day delivery after hand made production of 2-3 weeks, fully tracked and signed service - £59.99 or £29.99 on orders over £300
Wordwide Shipping -
Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after production of 2-3 weeks, fully tracked service - £39.99 or FREE on orders over £300
Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after production of 2-3 weeks, fully tracked and signed service - £59.99 or £39.99 on orders over £300
All our pieces are made by hand to order, meaning each one is as unique as you!
We can only accept returns/exchanges on faulty items, and can not accept returns due to change of mind, as all pieces are one off made to order. All sales are final once placed on site.
In the very unlikely case of your piece arriving broken or faulty, you have 7 days from the day of tracked delivery to let us know via email at email@example.com and we will deliver a replacement free of charge.
We offer a 12 month guarantee on all pieces, so if your piece stops working in any way during this period just let us know and we will replace it free of charge! :) This does not apply for broken items due to improper installation.
Orders to some countries may be subject to import fees/duties and taxes when delivery takes place. This depends on which country you are ordering from and also how big/heavy the piece is.
Import Fees are not charged to UK customers.
This is standard procedure for any item bought online and is entirely out of our hands - many orders won't be subject to import fees, but for those that are, please be aware that these fees are the responsibility of the customer and are not covered by Neon Nerd.
If you need any more help whatsoever, please don't hesitate to contact our team via email at firstname.lastname@example.org
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